Step 1
Browse our range of over 250 bump friendly fits and find the one that you love the most for your next event.

Step 2
Select your size, view the accompanying calendar and check that the outfit(s) you want is available for the duration you wish to hire it for.

Step 3
Select the your preferred delivery (or collection) date and return shipment date (or drop off date).

Step 4
Follow the prompts and check out!

Step 5
Receive and wear your +One outfit(s)

Step 6
Get lots of compliments!

Step 7
Carefully package up your outfit(s) and have it returned either via drop off or in the post (preferably dropped to a counter) before 10am on the next available business day.

Our system has been programmed to automatically block out the days leading up to your selected delivery date as soon as your booking has been finalised. This is to allow our team to prep, package and send your outfit(s) to ensure they are with you ahead of time.

Our style room is based in Adelaide at 107a King William Road, Hyde Park, SA.

If you have booked a style session with us this is the address to go to for you appointment.

If you are collecting your dress for you event, this is the address you go to for collection.

If you are returning a dress, this is the physical address you return your garments to (at the rear of the building)

Can I try outfits on before booking?

Absolutely! You are welcome to book an appointment to try on outfits before placing your order at our Style Room located at 107a King William Road, Hyde Park, SA.

Book here

Do I need a booking?

Yes all try ons require a pre arranged appointment.

Visit our book a try on page to schedule an appointment here.

What is the benefit of booking a try on?

1. We can inform you if a particular outfit will not be in the style room at the time of your booking and can advise you when it will be back.

2. You are guaranteed 1 on 1 service with owner and young mumma, Eli who offers excellent styling advice and walks you through her incredible range of bump friendly fits.

3. You can bring you bubs - it's a safe and welcoming space for all.

When is the best time to come in and try on?

Tuesday - Friday are the only days we currently accepting appointments. Please see our available times on the booking page.

Please note, there is no day of the week when every single outfit is in the + one style room due to outfits coming and going so frequently to different customers. 

We are here to help so if you require any assistance on choosing the best time to come in for your try on. Send us an email or slide into our instagram DM's to ask availability on a certain outfit.

But we suggest you use the booking system to secure your preferred day and time.

Do you offer postal try ons?

Unfortunately due to the high turn over nature of a hire business, we are not able to offer postal try ons due to postage timeframes between customers.

When can I collect my outfit?

All collections are from our Style Room located at 107a King William Road, Hyde Park, SA.

Weekend hires can be collected on Thursdays and Fridays.

Mid-week hire collections are by appointment. Please either email or DM to schedule a collection time.

You will receive a reminder text message/email prior to your event to organise collection.

Alternative collection time frames can be arranged upon request and you are welcome to send someone to collect on your behalf. 

When and where do I return my outfit?

All returns are to be made to our style room at 74-76 King William Road, Hyde Park, SA. All returns must be placed in the returns shoot on the door at the rear of our style room.

Friday - Sunday events must have the outfit returned within 48 hours of the event during the following timeframes:

Saturday & Sunday -All Day via our returns shoot
Monday - All Day via our returns shoot

Monday - Thursday events must have the outfit returned the following day of the event via our returns shoot.

What happens if I don't return the outfit on time?

You can make your return anytime without an appointment or have someone return the outfit for you. Our returns shoot is open 24/7 so you can return your outfits when it's most convenient for you, providing it's within our terms and conditions.

Failure to return the outfit in accordance with the terms and conditions incurs a late fee unless special consideration was granted by +One staff.

When will the outfit arrive?

All weekend postal hires are posted express via Australia Post on either the Friday a week before your event weekend, Monday before or Tuesday (depending on how quickly the outfit is ready from the previous customer) unless otherwise arranged. For weekend hires we ask that you have your orders placed by 9pm on the Monday evening before the weekend of the event. It is at the customers discretion that all postal orders are placed at least 4 business days prior to your selected delivery date so our team have time to prep, packaged and send your outfit(s). We can not guarantee an order placed within 4 days of the event will make it in time.

Orders to major cities generally arrive within 1-2 business days and rural areas can take up to 2-4 business days. This is general advise based on Australia Post timeframes but may be affected by delays. So please ensure that you are placing your order at least 4 business days in advance to ensure we have the adequate time to ship your outfit(s).

We post from Metro Adelaide and estimated shipping timeframes to your area can be found on the Australia Post website. It is the customers responsibility to check shipping timeframes to their area and advise +One of any potential shipping delays.

What happens if the outfit doesn't arrive on time?

In the event the parcel is delayed by Australia Post, you will receive a full refund of the outfit hire price pending the outfit is returned the following business day in the same condition it was received. 

Orders that have been delayed/unshipped due to failure to comply with +One booking processes are not entitled to any refunds or credits. Ie. Placing an order within 4 business days of your event.

It is the responsibility of the customer to ensure postage timeframes are checked on the Australia Post website prior to ordering. We suggest you are placing your order at least 4 days in advance to ensure we have the adequate time to ship your outfit(s).

It is recommended that the parcel is sent to an address where someone will be home to accept it. If nobody is home the parcel could be taken to a post office.

How do I return the outfit?

All returns must be post before 10am on the next business day immediately following your event date to ensure you are complying with +Ones terms and conditions. Failure to have your outfit(s) lodged with Australia post before 10am on the next available weekday may result in a late fee for each day it has not been lodged. We strongly recommend you return your parcel over the counter at your nearest post office, as post boxes aren't always lodged daily.

The outfit is to be returned in the returns parcel provided. If you lose your pre-paid return satchel, the cost of the return is at your expense and the customer must email the +One team a copy of the new tracking details at hello@plusonedresshire.com.au

Once the hire fee is paid the sale is final. +One does not provide refunds for change of mind, sickness, event cancellation, incorrect sizing or failure to comply with +Ones terms and conditions.

Customers who need to cancel their hire and have applied for special consideration at least 7 days before the event date and special consideration has been granted, you may be entitled to a refund.

Standard cleaning is included in your hire price. Please do not attempt to clean outfits yourself without prior consultation from our team as incorrect laundering this can cause further damage to the outfit.

Any outfits returned with excessive staining and/or odour that require specialised cleaning will incur an additional cleaning fee (depending on the severity of the stain).

Excessive staining/odour includes, but is not limited too: red wine, tan, makeup, grass, double sided tape residue, dirt, oil, food, ink, liquid, body odour and tobacco. 

Accidents can happen and we understand this may occur. If something happens to the outfit, contact Eli from +One immediately. The quicker we are informed of a problem (in particular a bad stain) the easier it is to work together to rectify the issue quickly and prevent additional damage. 

Do not attempt to clean the outfit yourself without prior consent from us. Incorrect cleaning can further damage the outfit/set in a stain and incur additional cleaning charges, or, in extreme cases, a full outfit replacement which incurs a fee of the full RRP of the outfit. 

The customer is liable to pay for any and all costs involved with fixing outfits that have been returned damaged or excessively marked. 

It is at the discretion of +One whether a garment is fit to return to the rack for re-rent. Any damaged garments that are deemed un-rentable will incur a fee of the full RRP of the garment + any loss of income due future bookings that will be cancelled.

We have had issues with fake tan on some garments and so we are asking that if you choose to fake tan please do so 48 hours prior to wearing your dress. We also ask that you do not use any 'bronzing' top layer coats of instant tan or colouring on your body when wearing the garment. We appreciate your cooperation with this - we want to keep these gorgeous dresses in the best condition possible, so many expecting mamas can feel and look their best!

In particular the Mara Hoffman range of dresses aren't coping so well with fake tan, so please be mindful of this especially under the arms of the garment. Any tan that is unable to come out with specialty dry cleaning will not comply with our terms and conditions as the garment will be written off.

+One reserve the right, for insurance purposes, to collect photographic identification and/or keep a record of credit card details from all customers during the duration of the customers hire period. This information is kept confidential and destroyed upon completion of the order.

Customers who purchase from +One's limited range are to commit to the item(s) they have chosen to purchase. All garments that are no longer in our 'hire' collection and have been transferred to our 'for sale' collection will not be valid for a return for exchange or refund. The sale is final. You will receive FREE express (one way) shipping on all +One items that are for sale to purchase, not for hire.

Contact us via email to hello@plusonedresshire.com.au or call or text us on 0409 106 177